If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Troubleshoot OneDrive for Android app problems. Samsung, Microsoft OneDrive, and your privacy I cant say for certain but I was just messing with my phone today and I was in an option where I could back up the secure folder with the cloud but it wanted to delete the already existing backup file for the secure folder as return, the question you ask is slightly different than what my screenshot shows. What do I do when my Samsung OneDrive bonus expires? Remove your Microsoft account from the list of Linked accounts.Īutomatically save photos and videos with OneDrive for Android. Tap Apps and services then Connected services. Scroll down and select your Samsung account. On your mobile device, go to Settings > Accounts. Open your Microsoft Account's Additional security options. If you want to stop the Samsung Gallery app syncing photos to OneDrive and remove the Samsung data sharing permissions to your Microsoft Account, you'll need to edit how you sign-in to Microsoft: To disconnect your Samsung Gallery from OneDrive Warning: If you delete any files that sync to the Samsung Gallery, they will be moved to the Recycle Bin and deleted from all your synced devices. If you delete files from the Samsung Gallery folder in your OneDrive app, or from within the Samsung Gallery app, they will be deleted from the other app too. If pictures are not showing in your Samsung Gallery or OneDrive camera roll Learn how to Automatically save photos and videos with OneDrive for Android. To resolve this:ĭisconnect your Samsung Gallery from OneDrive - see below.Įnsure that OneDrive camera roll is enabled. Screenshots, social media folders) are not showing in your OneDrive camera roll, this is because the Samsung Gallery app doesn't support photos from additional folders. If you connected your Samsung Gallery app to OneDrive, but images from other folders (e.g. Go to Settings > Accounts and backup > Samsung Cloud > More > Contact us > Error reports ensuring that Send system log data is enabled. If the Samsung Gallery still doesn't sync to your OneDrive, please contact Samsung Customer Support via your device. You can cancel your Verizon Cloud subscription on the Add-ons and apps page in My Verizon or through the Verizon Cloud app:Your Samsung Gallery can only be connected to OneDrive personal accounts (i.e. You will continue to be charged monthly for your account until you cancel your account through My Verizon or delete your account through the Verizon Cloud app. Note: Deleting the Verizon Cloud app from your phone does not cancel your subscription. If you don't reactivate your Verizon Cloud account within 30 days, your content will be permanently deleted. If you decide to cancel your subscription to Verizon Cloud, you should first download all your files to your computer or a portable storage device. All other content stored in your Verizon Cloud account will be immediately archived and no longer available to you. If you cancel your Verizon Cloud subscription, only your contacts will continue to sync with Verizon Cloud. Contacts:contact info (phone number, email address, addresses). You've successfully completed your profile. Select the contents you want to backup and tap Backup now. It must include at least 1 letter and 1 number. To your original question, like some of the people here suggested, move the files out of secure folder take backup via smart switch and you may restore using the same app as well. Enter a password that's between 8-20 characters. The files in the secure folder is encrypted by a key, if there would have been an option to take backup of the secure folder, it wouldnt be so secure.Enter the PIN that was sent to your email address and tap Continue.Enter or update your email address and tap Continue.
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